Important COVID-19 Information for Essence Healthcare Members
A state of emergency has been declared related to Novel Coronavirus (COVID-19). If you need assistance in obtaining approvals/referrals or other medical service for the impacted area, please contact Customer Service at Toll Free: (866) 597-9560, Local Number: (314) 209-2700 Ext: 2700.
A state of emergency has been declared for Illinois related to the severe winter storms. If you are impacted and need assistance in obtaining medical service or prescription drugs, please contact Customer Service at (866) 597-9560. If you are experiencing a medical emergency, please call 911.
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