Important COVID-19 Information for Essence Healthcare Members

A state of emergency has been declared related to Novel Coronavirus (COVID-19). If you need assistance in obtaining approvals/referrals or other medical service for the impacted area, please contact Customer Service at Toll Free: (866) 597-9560, Local Number: (314) 209-2700 Ext: 2700.

View important information and helpful resources from Essence Healthcare

 

A state of emergency has been declared for Illinois related to the severe winter storms. If you are impacted and need assistance in obtaining medical service or prescription drugs, please contact Customer Service at (866) 597-9560. If you are experiencing a medical emergency, please call 911.

Skip to content
Essence Member Portal
Log In

    Please Log In

    You must be logged in to access this feature.

    If you already have an account, please log in to receive access to this feature.

    Sign into your account

    Create account

    Forgot your username or password?

    • Privacy Policy & Terms of Use
    • Help us fight fraud, waste and abuse
    • CMS Star Ratings

    Important Disclaimer

    Essence Healthcare is an HMO plan with a Medicare contract. Enrollment in Essence Healthcare depends on contract renewal. All Essence Healthcare plans include Part D drug coverage.

    Members must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Essence Healthcare, neither Medicare nor Essence Healthcare will be responsible for the costs.

    For more information or assistance, please call Customer Service at 1-866-597-9560 (TTY: 711). Language assistance services are available, free of charge.

    Every year, Medicare evaluates plans based on a 5-star rating system.

    Essence Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

    Y0027_21-375 - Last updated  03/04/2021

    Loading
    Session Logoff

    You are about to be logged out due to inactivity.